About Brownstone International
Brownstone International is a local company with global reach. We have a practical approach toward your business, great effort at a cost that makes sense to your bottom line. It's that simple strategy mixed with consistent clear communication that makes us unique and a great business partner.
High Value Products and highly important clients require the highest level of diligence and often creativity on-site to service the end customer at a level commensurate with the product.
Brownstone International White Glove service is flawless and proactive to ensure that the client’s evolving needs are met with service that exceeds the expectations of the client.
White Glove Service at Brownstone sets the bar for the industry. There are no second chances and our record speaks for itself. At Brownstone International, our record is constantly examined, and records are maintained of services performed throughout our network. Our network success is measured and monitored at each service point exclusively to improve upon our impeccable standards.
In addition to event monitoring and control, equipment selection and high standards are integral in successful performance. With several different types of lift gates and other equipment available, Brownstone Professionals are experienced in which types of equipment are needed for each service. Our system ensures that we dispatch all necessary equipment, by the piece, according to the specific requirements of each delivery.
Brownstone International’s ability to succeed is based on the extremely high-quality standards of service that we set for ourselves at each service point. We scour our service point processes to ensure only the absolute best service for our clients and to maintain our competitive edge over our contemporaries.
What our clients have to say
We've been in business since 2002 importing from all over the world. We also own Devardi Glass Co., LLC. We've tried several import brokers, but Brownstone is by far the best we've ever used. What we like best is that they handle everything, not just the brokerage. We let them know when a shipment is about ready to go in another country, and the next thing we have to do is unload the truck when it arrives at our place. They handle pick up, sea shipment, all the paperwork, insurance and then delivery to our business. ZERO hassle, and the prices are excellent. If you've ever done any importing, you know of the hassles and time involvement. These guys take care of it all, and what a relief it's been since I switched to them. I would recommend these guys to anyone.
I use Brownstone Int'l for virtually all of my importing needs. They do an excellent job in handling everything necessary to get my products from the origination point and all the way to my door and keep me informed to status and lead time along the way. Highly recommend them!
Brownstone International was recommended by my customer in Portland, I have cooperated with them twice, it was great, I am happy with their service. Looking forward to work with them again.
Brownstone Int. was great to work with. They constantly keep me updated and informed of any changes and progress. Would use them again in a heartbeat.
I had one of the most difficult shipments to import. I had almost given up on getting it shipped when I called Michael at Brownstone Int. He handled all the paperwork and kept me informed on each step of the process. He knew the problems with my shipment and handled it from start to finish. Amazing service from everyone in his company.
I use Brownstone for all of my e-commerce import requirements. They are always on time, prompt to respond, they take care of everything at customs, and are great at working with my suppliers in China. I highly recommend them.
Over the past several years that we have been working with Brownstone International, we have been amazed at the excellent service and quality handling of our international art shipments from Japan. Michael Brown and his team always go above and beyond our expectations with personal attention to our always changing demands. Their relationships with the whole chain of individuals and organizations involved in international customs and shipping are extensive and always reliable. Thanks to his extraordinary team, we continue to produce world-class exhibitions at the Portland Japanese Garden that would not be possible without Brownstone International.
Thanks so much for your outstanding service!! We will be going back and will pass on to our hunting buddies how great you were!
Careers at Brownstone
Become a part of the Brownstone International Family
- Paid Vacations
- IRA Matching
- Medical Benefits