What our clients have to say
Client Reviews
Great Import Brokers! When our longtime broker retired several years back, he recommended his customers move their business to Brownstone. We did and we're very happy. During COVID -when containers were piling up in Long Beach- they somehow side-slipped the 6 week delays other importers were suffering and had our pallets to Portland in under a week. They insisted there was nothing magic, but all I saw was magic!
They're always responsive! They pick up the phone! They give competent answers!
10 Stars!
Mel Birge
RecumbentPDX
They're always responsive! They pick up the phone! They give competent answers!
10 Stars!
Mel Birge
RecumbentPDX
Prompt and professional. Always there to answer any questions throughout the entire process. Highly recommended.
The team at Brownstone International provided excellent, knowledgeable, and friendly service to help us with our company's first import by Ocean. We will definitely use them again when the need arises. Thank you specifically to Taka and Jory for being great to work with.
For my first time shipping a trophy overseas, I couldn't be happier how everything came together.
Brownstone Int'l did an outstanding job helping us get my truck imported into the US from Canada. We only had 3 days to get everything done because I was returning to Canada and the truck was to be gifted to a friend. On the third day, we first had correspondence with our Brownstone agent at 5:30 am. He did such a thorough job that the paperwork was completed in 15 minutes at their office, our visit to Customs also took only 15 minutes before getting stamped (approved) and the DMV attendant said we made her job easy because the paperwork was done so well. By early afternoon on the 3rd day it was done.
For what it's worth, we didn't know one broker from the next on our first day. We called a few brokers near the US Customs office and apparently most don't do vehicles imports - but those that we spoke with recommended Brownstone to do the work. If Brownstone is that highly regarded by other brokers you can believe they're also highly regarded by US Customs.
For what it's worth, we didn't know one broker from the next on our first day. We called a few brokers near the US Customs office and apparently most don't do vehicles imports - but those that we spoke with recommended Brownstone to do the work. If Brownstone is that highly regarded by other brokers you can believe they're also highly regarded by US Customs.
I purchased goods via Alibaba having very little experience with customs, coordinating freight & delivery. I showed up to the warehouse in PDX with all the required forms and was able to pick it up without any issues. I am grateful to the entire team!
We were a first time importer and brand new to the detailed import process. Brownstone did a great job in taking charge of the process and got our shipment through smoothly and quickly. As it was our first time, we asked a lot of questions. The folks at Brownstone answered them right away, great customer service. They didn't shy away from a new and smaller customer. We plan on importing more goods, becoming a larger customer, and will utilize Brownstone services again and again in the future. I highly recommend Brownstone!!
Fantastic service! They were great helping get my dog cleared through customs. Very responsive and efficient.
I have used Brownstone International for import needs for several trips out of the U.S. They are timely and professional and have assisted me greatly!
Jeff Owens
Jeff Owens
Brownstone made it so easy to import our trophies. Paul and his team are a top notch company. They definitely exceeded my expectations! Thanks
We are very pleased with Brownstone very professional and efficient assistance in handling the US side of the operation. Thanks to Mr Taka and the rest of your team the import went smooth and with no issues.
We look forward to work with you again
We look forward to work with you again
I needed a last-minute customs broker, and these guys were very helpful, friendly and always got back to me right away. It was my first time receiving something internationally and they held my hand the whole way through and made it easy. I wish I had known about them sooner and used them from the start.
Brownstone has been helping me for several years now and there is no one else that I would trust to help me import goods from over seas!
Quick, efficient, and excellent communication. We will be using them again. I highly recommend them if you need any brokerage done.
Brownstone has provided us with great service and always respond promptly to us if we have any questions or concerns with our containers. Highly recommend them. Jack Caughey Green Bean Intl LLC
Great services! Thank you Paul for all the help and guidance for Customs processing.